Open daily from 10:00 to 20:45

FAQ

and answers

FAQ

Answers to the most frequently asked questions

La Casa de Dinero is above all a crazy game. You go out with suits and masks and take hilarious photos. In this city game you also have to solve a number of puzzles. From Russia With Love and Undercover are more difficult. At all City Games you walk through Zandvoort and on the boulevard.

When you book a city game or an escape room, you always play with your own group. It is possible that several groups start at the same time in a city game, but then you still play independently of each other.

You can park on the boulevard or behind the Escape Room at the station. In Zandvoort you have to pay everywhere. We do not know in advance whether there is a place nearby, but experience shows that it is especially busy in very sunny weather, during the holidays or at events such as The Grand Prix.

Escape Room Zandvoort has three escape rooms in all. One room is suitable for 2 – 4 people and two rooms are suitable for 2 – 6 people. You always play with your own team. No strangers join in. Would you like to book all three rooms at the same time? So as such, up to 16 people can be playing at any time. Our City Games “From Russia with love” “Undercover” or “La Casa” can be played with very large groups. This game takes place outdoors. You always play with your own group.

Are you with a large group? Please contact us for the possibilities. Via email info@escaperoomzandvoort.nl or by phone 023 – 8888 331.

You can book all the escape rooms for the same time slot or book the same escape room for successive time slots. To ensure your outing is as memorable and enjoyable as possible, we recommend you contact us by mail or phone (sales@escaperoomzandvoort.nl of via 06-26986772) so we can work collaboratively to put together a complete, convenient package that meets your needs. We also offer the opportunity to organize other game activities in conjunction with Escape Room Zandvoort.

If you have more experience it is less hard. That is the same with Escape Rooms All our rooms are difficult but The Boat has the highest rate of success (7)% After that the Gold Mine has a success rate of 50% and the Grand Prix of 20/25%. Are you a beginner, we recommend that you start with The Boat Trip

Escape Room Zandvoort is not scary. However, it is intended that playing an escape room is anticipated as being exciting as well as tense. You can expect to be surprised by the fabulous special effects or sounds. The time pressure makes the experience complete. The overall atmosphere creates a sense of tension. However, should someone within your group become overly anxious, scared or panic, there is always the option to push the emergency button. In that case, the door will automatically open and the game will end.

All our rooms are a challenge. If you don’t have that much experience yet, we recommend starting with The Boat Trip. About 50% escape from the Gold Mine. About 20/25%% escape from the Grand Prix. If the group is young at age we can change the rooms.

It does not matter what kind of clothes you wear. You will not get dirty and you do not need to undertake a massive effort. Basically our advice is to wear comfortable clothing.

Yes, before and after the game you can have a drink in our cozy reception area (no alcohol). During the game, it is not possible to order anything. Consumption of any items not offered by Escape Room Zandvoort is not permitted. However, if you like to combine your visit to our escape rooms with a lunch or dinner, please take a look at our recommendations.

Yes! The Escape Rooms can be played in a Dutch, German or English version. From Russia with love in English, German or Dutch and La Casa de Dinero in German and Dutch.

Before you enter the escape room we ask you to store your mobile phones, cameras and other belongings in a secure locker. Everything you need to play the escape room, you will find inside the escape room.

No, during the game you can not use the toilet. We therefore recommend to use the toilet before the game starts.

Escape Room Zandvoort is 50 meters away from both the bus station and the train station of Zandvoort. Unfortunately we do not have a private parking area but there is ample public parking in the vicinity. Escape Room Zandvoort is located 200 meters from the beach. Please keep this in mind as Zandvoort is a popular destination especially when we have a spell of good weather. As such, during the peak season and whenever the weather is pleasant, Escape Room Zandvoort recommends that travel by train or bus is advisable and preferable.

General information

Reservation, cancellation or a change in your reservation

Reservations are required. A reservation can be made via this website, by telephone (023 023 88 88 331) ) or by email (info@escaperoomzandvoort). A booking will be made for the number of people participating in the game. Participation is possible for groups of 2 to 6 people. Reservations for larger groups will be handled on request. The game is suitable for anyone over the age of 12. Children over 1o years of age have to be accompanied by an adult. Are you a large group and you want to play our pubquiz… Please contact us.

After payment of the booking you will receive a confirmation email. There is a chance this email may end up in your spam box. If a confirmation email is not received, the booking may not have come through. In case of any doubts, please contact Escape Room Zandvoort.

Escape Room Zandvoort does not have an “open door” policy. Once a booking is made a confermation email will be sent to you. This email will contain your unique code. You need this code to enter Escape Room Zandvoort. If you and your fellow players do not intend to arrive at the same time it is very important to inform your fellow players about this code!

To make a reservation you need to pay in advance. An online booking via our website can safely be paid via IDEAL, V-Pay, VISA, MasterCard or PayPal.

To make a reservation full payment or a credit card guarantee is required. In case of a credit card guarantee you can pay on arrival by a payment method of your choice.

Prices listed on our website are determined by the number of participants per room (2 – 6 persons), the day of the week and the time of the day. 9% VAT is included in all prices.

To make a reservation you need to pay in advance. An online booking via our website can safely be paid via IDEAL, V-Pay, VISA, MasterCard or PayPal.

To make a reservation full payment or a credit card guarantee is required. In case of a credit card guarantee you can pay on arrival by a payment method of your choice.

Prices listed on our website are determined by the number of participants per room (2 – 6 persons), the day of the week and the time of the day. From Friday 15.00 slightly higher prices apply. Same on holidays.

9% VAT is included in all prices.

In times of Corona please contact us if, our normal rules do not apply. In case of a emergency please contact us.

If a booking is cancelled within 24 hours prior to the time of the visit no refund will be provided.

If a booking is cancelled between 48 and 24 hours prior to the time of the visit, 50% of the amount will be refunded.

If a booking is cancelled up to 48 hours prior to the time of the visit, 100% of the amount will be refunded.

Refunds will be transferred to your account. In case of No-Show no refund will be provided. If you do not turn up, we can’t refund the payment.

Cancellation can be made by phone or via the “View/Change reservation” button which is in the confirmation email. After cancellation of the booking you will receive a confirmation of the cancellation by email. There is a chance this email may end up in your spam box. If a cancellation email is not received, the cancellation may not have come through. In case of any doubts, please contact Escape Room Zandvoort.

Reservations can be modified up to 48 hours prior to the time of visit.

A reservation can be modified by phone or via the “View/Change reservation” button which is in the confirmation email. After modification of the reservation you will receive a confirmation of the modification by email. There is a chance that this email may end up in your spam box. If a modification email is not received, the modification may not have come through. In case of any doubts, please contact Escape Room Zandvoort. There is a chance this email may end up in your spam box. If a modification email is not received, the modification may not have come through. In case of any doubts, please contact Escape Room Zandvoort.

Opening hours

Open daily from 10:00 to 20:45